FAQ
GENERAL
We specialize in various custom corporate gifting solutions, from pre-curated gift boxes to fully bespoke experiences. You can browse our services for detailed categories such as Gift Boxes & Kits, Bespoke Gifting, and Corporate Gifting.
Yes! Our Bespoke Gifting service allows you to work with our team to create a unique gift experience from scratch.
Our pre-curated gift boxes and kits include thoughtfully selected items for corporate and personal gifting needs. We offer minimal customization options to ensure they’re ready for quick orders.
We offer a wide selection of promotional products, including apparel, tech accessories, office supplies, and eco-friendly items, all customizable with your company’s logo.
Our gifting platform is a streamlined, digital solution that allows you to send gifts to multiple recipients easily, track deliveries, and manage custom options in one place.
We provide warehousing and fulfillment services for your promotional products and gifts. This is ideal for businesses needing consistent gifting or promotional item distribution.
Corporate Gifting includes semi-customizable or tailored gifts designed for scalability, ideal for efficient gifting that still feels personalized.
Custom Gifting allows for some pre-set personalization on products, while bespoke gifting is fully tailored and one-of-a-kind, offering highly collaborative, creative solutions.
Orders & Payments
Simply use our contact form, email, or phone, and we’ll help you select the best gifting solution for your needs.
We provide digital proofs for approval and can arrange physical samples for high-volume or bespoke orders.
The minimum order quantity depends on the type of product. For most branded products, the MOQ starts at 25 units. Bespoke and premium items offer more flexibility.
Our lead times range from 2 to 4 weeks, depending on the level of customization and quantity. During your consultation, we’ll provide an estimated timeline.
We offer rush options for certain products, depending on availability and the level of customization required. Contact us to discuss your timeline.
We accept major credit cards and bank transfers and may offer payment terms for larger corporate clients.
No, we don't require deposits. Orders are invoiced when the product is delivered.
Logos & Customization
Yes, we can brand most of our products with your company logo using engraving, embroidery, and screen printing methods.
Yes, depending on the product, we can add multiple logos or design elements across the range of branded merchandise.
Yes, we offer branding options for the gift boxes and the items within them.
We prefer vector files (AI, EPS, or SVG) to ensure the best quality for printing or engraving.
Yes, we can accommodate multiple logos across your order if required.
Shipping & Returns
Yes, we offer international shipping for all products. Shipping times and costs vary by destination, and we’ll coordinate everything to ensure timely delivery.
If your items arrive damaged, please notify us within 7 days. We’ll work with you to replace them or provide a suitable solution.
Due to the personalized nature of our products, we generally do not accept returns. However, if there is an error or issue with the product, please contact us, and we’ll work to resolve it.